{"id":1739,"date":"2021-03-05T15:54:44","date_gmt":"2021-03-05T20:54:44","guid":{"rendered":"https:\/\/university-communications.ncsu.edu\/documentation\/?page_id=1739"},"modified":"2026-08-03T13:59:50","modified_gmt":"2026-08-03T17:59:50","slug":"content-strategy","status":"publish","type":"page","link":"https:\/\/university-communications.ncsu.edu\/documentation\/build-your-site\/content-strategy\/","title":{"rendered":"Content Strategy"},"content":{"rendered":"\n\n\n\n\n<p class=\"wp-block-paragraph\">Websites are tools we use to achieve certain goals, such as soliciting applications for admission or employment, soliciting donations, boosting attendance at an event or elevating the reputation of a college or unit. In order to make sure your website will achieve the goals you set for it, you need to develop and implement a content strategy for your site. This will help you determine how the pages on your site relate to one another, and what content should be on each page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To develop a content strategy, first identify your primary audiences, and choose the goals you have for those audiences on your site. Knowing this high-level information helps you then decide which pages your site needs and what those pages should contain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Content strategy is somewhat abstract, which can be confusing at first for those unfamiliar with the discipline. But due to the size and scope of many sites, it is an important skill set to master in order to have an effective website that achieves your goals.<br><br>Our workshop series for content maintainers can help you better understand the power of content strategy and how to leverage it when working on your website.<\/p>\n\n\n<div class=\"ncst-fancy-paragraph-sixty is-text wp-block-ncst-fancy-paragraph\">\n      \n<div class=\"text-only wp-block-ncst-fp-accompaniment\">\n    \n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n  <\/div>\n\n\n    <\/div>\n  \n\n\n<div class=\"is-text wp-block-ncst-buttons\">\n    \n<div class=\"is-style-secondary wp-block-ncst-button\">\n      <a\n        class=\"ncst-block__button-link btn\"\n        href=\"https:\/\/university-communications.ncsu.edu\/documentation\/get-support\/workshops\/\"\n        data-ncst-lightbox=\"false\"\n                      >\n                  <span class=\"text\">Join an upcoming workshop<\/span><span class=\"arrow-indicator\"><svg class=\"wolficon wolficon-arrow-right-bold\" role=\"img\"  aria-hidden=\"true\">\n\t\t\t\n\t\t\t<use xlink:href=\"#wolficon-arrow-right-bold\">\n\t\t<\/svg><\/span>\n              <\/a>\n    <\/div>\n  \n\n  <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Tips for Content Planning<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you make content simple, skimmable and engaging, people are more likely to read it, which means your page will be more likely to achieve your goals for it. Here are a few best practices for planning the content that will make your webpage effective.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Set goals for your content<\/strong>.\n<ul class=\"wp-block-list\">\n<li>If you can\u2019t explain whom this page serves \u2014 and why \u2014 it shouldn\u2019t exist.<\/li>\n\n\n\n<li>State your goals in terms of what you want your audience to learn, think, feel and\/or do as a result of visiting each page.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Front-load your content on the page<\/strong>.\n<ul class=\"wp-block-list\">\n<li>Your most important and broadly relevant content should come first, nearer the top of the page.<\/li>\n\n\n\n<li>Put less pertinent content lower down on the page.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Front-load important words within your content<\/strong>.\n<ul class=\"wp-block-list\">\n<li>Place keywords or keyphrases near the beginnings of headings, sentences and paragraphs.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Phrase your content<\/strong> <strong>strongly, clearly and directly<\/strong>.\n<ul class=\"wp-block-list\">\n<li>Write imperative (\u201cRegister today,\u201d &#8220;Give now&#8221;) and declarative (\u201cNC State is a preeminent university\u201d) sentences.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Trust your users<\/strong>.\n<ul class=\"wp-block-list\">\n<li>If they\u2019re looking for something important, they&#8217;ll keep clicking until they find it \u2014 <em>if<\/em> your website\u2019s structure and content are intuitive to use.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Draw each page on paper<\/strong>.\n<ul class=\"wp-block-list\">\n<li>Sketch the page&#8217;s layout and the content it requires.<\/li>\n\n\n\n<li>This is the quickest way to identify layout problems, spare parts and missing pieces.\u00a0<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Ask real users what they think of your pages<\/strong>.\n<ul class=\"wp-block-list\">\n<li>If you can\u2019t find a user in the wild, try a co-worker.<\/li>\n\n\n\n<li>Every ncsu.edu page undergoes team review.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Create a governance document<\/strong> <strong>that specifies how your content will be maintained and updated<\/strong>.\n<ul class=\"wp-block-list\">\n<li>Search engines prefer fresher pages, so update your content on a rolling schedule \u2014 especially facts, figures and rankings.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-ncst-resource-links\">\n      \n<div class=\"has-custombg-five-text-color wp-block-ncst-single-resource-link\">\n  <a href=\"https:\/\/university-communications.ncsu.edu\/documentation\/enhance-your-site\/writing-a-marketing-page\/\" class=\"ncst-single-resource-link__url\" >\n    <span class=\"ncst-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M23.9999 1.9664H22.2463V22.0336H23.9999V1.9664Z\" fill=\"currentColor\" \/><path d=\"M1.30219 9.89015H0V14.1094H1.30219V9.89015Z\" fill=\"currentColor\" \/><path d=\"M21.4787 4.19952L2.07056 10.5141V13.4859L6.38306 14.8889C6.35454 14.9524 6.32966 15.0175 6.30853 15.0839C6.15766 15.5612 6.20229 16.0789 6.43261 16.5234C6.66293 16.9679 7.06014 17.3028 7.53712 17.4548L9.77962 18.1664C10.257 18.3166 10.7743 18.2716 11.2186 18.0412C11.6628 17.8109 11.9978 17.414 12.1501 16.9373C12.167 16.8848 12.1801 16.8319 12.1918 16.7789L21.4782 19.8005L21.4787 4.19952ZM11.2656 16.6566C11.1876 16.8984 11.0173 17.0997 10.7917 17.2167C10.5661 17.3336 10.3034 17.3567 10.0609 17.2809L7.81837 16.5698C7.57594 16.4925 7.37407 16.3223 7.25702 16.0963C7.13997 15.8704 7.11731 15.6073 7.19399 15.3647C7.21538 15.3004 7.24334 15.2385 7.27743 15.18L11.3007 16.4887C11.2942 16.5457 11.2825 16.6018 11.2656 16.6566Z\" fill=\"currentColor\" \/><\/svg>\n\n    <\/span>\n    <div class=\"ncst-single-resource-link__content\">\n              <h3 class=\"ncst-single-resource-link__heading\">Writing a Marketing Page<\/h3>\n                    <p class=\"ncst-single-resource-link__teaser\">\n          <span class=\"text\">If you want to inspire curiosity and interest in a topic, try creating a marketing page with a mix of compelling language and vivid imagery to keep users engaged.<\/span><span class=\"arrow-indicator\"><svg class=\"wolficon wolficon-arrow-right-light\" role=\"img\"  aria-hidden=\"true\">\n\t\t\t\n\t\t\t<use xlink:href=\"#wolficon-arrow-right-light\">\n\t\t<\/svg><\/span>\n        <\/p>\n          <\/div>\n  <\/a>\n<\/div>\n\n\n<div class=\"has-custombg-five-text-color wp-block-ncst-single-resource-link\">\n  <a href=\"https:\/\/university-communications.ncsu.edu\/documentation\/enhance-your-site\/writing-a-utility-page\/\" class=\"ncst-single-resource-link__url\" >\n    <span class=\"ncst-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M23.9761 15.7969V15.7711C23.9565 13.415 23.2423 11.117 21.9229 9.16476C20.6036 7.21257 18.7377 5.69293 16.5588 4.7961C14.3799 3.89926 11.9849 3.66508 9.67362 4.12286C7.3623 4.58064 5.23737 5.71004 3.56484 7.36969C2.4515 8.46851 1.56566 9.77601 0.958001 11.2174C0.350338 12.6588 0.0327637 14.2059 0.0234375 15.7702V15.8002H0.0285938V20.1052H1.93875V17.0414H2.83641V20.1052H4.01484V18.8288H4.9125V20.1052H6.14297V18.8288H7.04062V20.1052H8.38687V17.0414H9.28453V20.1052H10.5745V18.8288H11.4722V20.1052H12.7031V18.8288H13.6008V20.1052H14.7258V17.0414H15.623V20.1052H16.8019V18.8288H17.6991V20.1052H18.93V18.8288H19.8281V20.1052H21.1744V17.0414H22.0716V20.1052H23.9766V15.7969H23.9761ZM4.55438 15.7969C4.57637 13.8366 5.3705 11.9642 6.76444 10.5858C8.15837 9.2074 10.0396 8.43433 12 8.43433C13.9604 8.43433 15.8416 9.2074 17.2356 10.5858C18.6295 11.9642 19.4236 13.8366 19.4456 15.7969H4.55438Z\" fill=\"currentColor\" \/><\/svg>\n\n    <\/span>\n    <div class=\"ncst-single-resource-link__content\">\n              <h3 class=\"ncst-single-resource-link__heading\">Writing a Utility Page<\/h3>\n                    <p class=\"ncst-single-resource-link__teaser\">\n          <span class=\"text\">When you&#8217;re presenting complex information or empowering users to achieve a specific task, try creating a utility page to keep things simple and efficient.<\/span><span class=\"arrow-indicator\"><svg class=\"wolficon wolficon-arrow-right-light\" role=\"img\"  aria-hidden=\"true\">\n\t\t\t\n\t\t\t<use xlink:href=\"#wolficon-arrow-right-light\">\n\t\t<\/svg><\/span>\n        <\/p>\n          <\/div>\n  <\/a>\n<\/div>\n\n\n<div class=\"has-custombg-five-text-color wp-block-ncst-single-resource-link\">\n  <a href=\"https:\/\/docs.google.com\/document\/d\/1AzN3SK0NnJLN4JGyqh5bayr2RifKvhxnE71TllKp0-Y\/copy\" class=\"ncst-single-resource-link__url\" >\n    <span class=\"ncst-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 0.587814L14.8406 9.3061H24L16.5553 14.6939L19.3959 23.4122L12 18.0244L4.60406 23.4122L7.44469 14.6939L0 9.3061H9.15937L12 0.587814Z\" fill=\"currentColor\" \/><\/svg>\n\n    <\/span>\n    <div class=\"ncst-single-resource-link__content\">\n              <h3 class=\"ncst-single-resource-link__heading\">Page Goals Template<\/h3>\n                    <p class=\"ncst-single-resource-link__teaser\">\n          <span class=\"text\">It\u2019s important to plan your content before you begin the page-building process, so you can maximize the effectiveness of both the writing and the design.<\/span><span class=\"arrow-indicator\"><svg class=\"wolficon wolficon-arrow-right-light\" role=\"img\"  aria-hidden=\"true\">\n\t\t\t\n\t\t\t<use xlink:href=\"#wolficon-arrow-right-light\">\n\t\t<\/svg><\/span>\n        <\/p>\n          <\/div>\n  <\/a>\n<\/div>\n\n\n<div class=\"has-custombg-five-text-color wp-block-ncst-single-resource-link\">\n  <a href=\"https:\/\/university-communications.ncsu.edu\/documentation\/enhance-your-site\/content-audit-tools\/\" class=\"ncst-single-resource-link__url\" >\n    <span class=\"ncst-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 0.587814L14.8406 9.3061H24L16.5553 14.6939L19.3959 23.4122L12 18.0244L4.60406 23.4122L7.44469 14.6939L0 9.3061H9.15937L12 0.587814Z\" fill=\"currentColor\" \/><\/svg>\n\n    <\/span>\n    <div class=\"ncst-single-resource-link__content\">\n              <h3 class=\"ncst-single-resource-link__heading\">Auditing Your Content<\/h3>\n                    <p class=\"ncst-single-resource-link__teaser\">\n          <span class=\"text\">Once you&#8217;ve launched your site, it&#8217;s vital to set aside time periodically to review its content \u2014 and we&#8217;ve got a tool to help you stay on track.<\/span><span class=\"arrow-indicator\"><svg class=\"wolficon wolficon-arrow-right-light\" role=\"img\"  aria-hidden=\"true\">\n\t\t\t\n\t\t\t<use xlink:href=\"#wolficon-arrow-right-light\">\n\t\t<\/svg><\/span>\n        <\/p>\n          <\/div>\n  <\/a>\n<\/div>\n\n\n    <\/div>\n  \n\n","protected":false},"excerpt":{"rendered":"<p>Websites are tools we use to achieve certain goals, such as soliciting applications for admission or employment, soliciting donations, boosting attendance at an event or elevating the reputation of a college or unit. In order to make sure your website will achieve the goals you set for it, you need to develop and implement a&hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":3366,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ncst_custom_author":"","ncst_show_custom_author":false,"ncst_dynamicHeaderBlockName":"ncst\/default-header","ncst_dynamicHeaderData":"{\"pageIntro\":\"Content strategy is the process of planning your website's content to ensure that it will achieve your goals.\"}","ncst_content_audit_freq":"","ncst_content_audit_date":"","ncst_content_audit_display":false,"ncst_backToTopFlag":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-1739","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/university-communications.ncsu.edu\/documentation\/wp-json\/wp\/v2\/pages\/1739","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/university-communications.ncsu.edu\/documentation\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/university-communications.ncsu.edu\/documentation\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/university-communications.ncsu.edu\/documentation\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/university-communications.ncsu.edu\/documentation\/wp-json\/wp\/v2\/comments?post=1739"}],"version-history":[{"count":20,"href":"https:\/\/university-communications.ncsu.edu\/documentation\/wp-json\/wp\/v2\/pages\/1739\/revisions"}],"predecessor-version":[{"id":40092,"href":"https:\/\/university-communications.ncsu.edu\/documentation\/wp-json\/wp\/v2\/pages\/1739\/revisions\/40092"}],"up":[{"embeddable":true,"href":"https:\/\/university-communications.ncsu.edu\/documentation\/wp-json\/wp\/v2\/pages\/3366"}],"wp:attachment":[{"href":"https:\/\/university-communications.ncsu.edu\/documentation\/wp-json\/wp\/v2\/media?parent=1739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}