Each sending unit is likely to have additional constituents that are not available within other university databases. These additional contacts can be stored and organized in a unit-specific database.
You can begin to build an email by going to Email -> Email Campaigns and clicking “New Email” within the Acoustic back-end. After giving the email a name and choosing a location (the default location is usually fine), you can choose to build an email from scratch with the drag-and-drop editor or build from an existing template.
This documentation article will be fleshed out in time. In the meantime, the following Acoustic documentation articles may be helpful: